Privacy Policy

Last updated: 21 March 2026

 

 

 

Culture Digital Agency (“we”, “us”, “our”) respects your privacy and is committed to protecting any personal information we collect.

 

This Privacy Policy explains how we collect, use, and safeguard your information when using our services, including integrations with third-party platforms such as Meta (Facebook and Instagram).
 

 

 

1. Information We Collect

 

We may collect and process the following types of information:

 

• Account Information: Name, email address, and business details

• Advertising Data: Campaign performance data, ad metrics, and audience insights from platforms such as Meta

• Technical Data: IP address, browser type, device information

• Usage Data: How you interact with our systems, tools, or services

 

We do not collect sensitive personal information unless explicitly required and consented to.

 

 

2. How We Use Information

 

We use collected data to:

 

• Manage and optimise advertising campaigns

• Analyse performance and generate reporting

• Improve our services and internal tools

• Communicate with clients and users

• Comply with legal obligations

 

 

3. Meta (Facebook & Instagram) Data Usage

 

As part of our services, we may access data from Meta platforms via the Meta API.

 

We use this data strictly to:

 

• Manage advertising campaigns

• Analyse performance metrics

• Provide insights and recommendations

 

We do not sell or share Meta data with third parties for unrelated purposes.

 

All use of Meta data complies with Meta Platform Terms and Developer Policies.

 

 

4. Data Sharing

 

We do not sell your personal data.

 

We may share information with:

 

• Trusted service providers (e.g. analytics tools, cloud storage)

• Platforms required to deliver our services (e.g. Meta)

• Legal authorities if required by law

 

 

5. Data Storage and Security

 

We take reasonable measures to protect your information from unauthorised access, loss, or misuse.

 

Data may be stored on secure third-party platforms used in the normal course of business.

 

 

6. Data Retention

 

We retain data only as long as necessary to:

 

• Provide our services

• Meet legal and regulatory requirements

 

 

7. Your Rights

 

You may request to:

 

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

 

To do so, contact us using the details below.

 

 

8. Third-Party Services

 

Our services may interact with third-party platforms (including Meta). These platforms have their own privacy policies, and we are not responsible for their practices.

 

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

 

 

10. Contact Us

 

If you have any questions about this Privacy Policy, please contact:

 

Culture Digital Agency

Email: hello@culturedigital.agency

Website: www.culturedigital.agency